Under the Public Service Sick Leave Scheme, you are entitled to the following payment if you are absent from work due to illness or injury:
- A maximum of 92 days on full pay in a rolling one-year period
- Followed by a maximum of 91 days on half pay in a rolling one-year period
- Subject to a maximum of 183 days paid sick leave in a rolling four-year period
As an employee, you must contact your line manager by phone before 10am to say you will be absent due to illness (shift workers should give at least one hour’s notice before the start of the shift). Your manager will then notify the NSSO by submitting an online absence form through HR self-service.
You and your manager will then receive automatic email notifications to confirm that the NSSO has received the information.
You must submit all supporting documentation (for example: doctor certificates) to the NSSO. For information about how to submit your certs, or for any query about using the online system, consult this how-to guide.
On returning to work, you need to fill out a section of the resumption of work form on HR self-service and submit it to your manager for completion. Your clock may not be updated until the NSSO receives this form.
Your local time and attendance system will be updated following arrangements between the NSSO and your department or office. You must have an approved resumption of work form to update the HRMS system.
Note: The NSSO monitors self-certified sick leave and long-term absences. Appropriate measures will be taken if there is excessive absenteeism.
When a staff member advises you that they are sick and unable to come to work, you are responsible for notifying the NSSO, preferably by using an online absence form on the manager section of HR self-service.
If a staff member does not contact you about their absence, you should try to contact them. If you are unable to do so, then you should contact their next of kin before the end of the second day of their unauthorised absence. If you don’t have the employee’s contact details, then you should bring their absence to the attention of your local HR unit and ask them to contact the employee.
You and the staff member will receive an automatic email notification to confirm that the NSSO has received the absence information.
When the staff member returns to work, they must fill out their section of the resumption of work form and submit it to you for completion. You will have a ‘return to work’ conversation with your staff member, if required, and submit the form to the NSSO.
The staff member’s time and attendance system will be updated as per arrangements made between the NSSO and their department or office.
If you need help in using the online system, consult this how-to guide.